Shipping Policy


Thank you for using our BITS PANINDIA multi-services platform GOTE JAGA.

Order Processing: Orders are processed within 20-30 minutes of placement during operational hours (9 AM - 10 PM). Orders placed outside these hours will be processed the next day.
Delivery Time: Delivery times vary based on location but typically range from 20 to 30 minutes. We strive to deliver as quickly as possible.
Delivery Areas: We currently deliver within a 15-mile radius of our main hub. Delivery outside this range is not available at this time.
Tracking: You will receive a tracking link via SMS or email once your order is out for delivery.
Contactless Delivery: We offer contactless delivery. Please specify your preference when placing the order.
Order Issues: If there are any issues with your order, please contact our customer service within 30 minutes of delivery.
Refunds and Returns: Due to the perishable nature of food, we do not accept returns. Refunds are provided only for incorrect or spoiled items. Please contact customer service for assistance.
 

Contact Information
For any queries, please contact:
Email: info@gotejaga.com
Phone: 9311400755